Privacy Policy

Building IT LLC ("Building IT", "we", "us", or "our") is dedicated to safeguarding your privacy and protecting the confidential information of our clients, partners, and application users. This Privacy Policy details our practices concerning data collection, transmission, storage, and processing across our enterprise websites, client portals, cloud APIs, and mobile applications distributed under Apple Developer Team ID YJ3A93662L, including but not limited to SoloLiger, Sales Liger, SWAPP, and KnockYourSalesOff.

1. Information We Collect

Depending on how you interact with our services, we may collect information in the following categories:

• Account & Identity Data: Full name, organizational role, verified business email address, physical address, and telephone number when provisioning platform access.
• Field Operations & Customer Ledgers: Invoicing items, customer addresses, contact details, dispatch schedules, and estimate notes entered by contractors into platforms such as SoloLiger or Sales Liger.
• Geospatial & Location Data: Precise or approximate GPS coordinates collected strictly with your explicit operating system permission when utilizing route optimization and canvassing apps like KnockYourSalesOff. Location telemetry is used solely to record territory coverage and verify on-site operations.
• System Telemetry & Device Diagnostics: Device model, operating system version, unique device tokens for Apple Push Notification service (APNs), IP address, crash diagnostics, and API response metrics to ensure stability and edge uptime.

2. Legal Basis and Purpose of Processing

We process information to provide, maintain, and optimize our proprietary software platforms, specifically to:

• Deliver real-time field synchronization, dispatch routing, and billing workflows.
• Facilitate instant push notifications and security alerts through verified Apple APNs channels.
• Authenticate users and enforce strict role-based access control (RBAC).
• Detect, mitigate, and prevent fraud, system abuse, or unauthorized perimeter access.
• Comply with statutory commercial accounting and tax reporting obligations for invoicing tools.

3. Data Segregation & White-Label Isolation

Building IT LLC adheres to strict multi-tenant boundary standards. Customer databases, field ledgers, and API tokens belonging to separate commercial clients or platform tenants are logically isolated. We never sell, rent, monetize, or broker personal data to advertising networks or third-party brokers.

4. Cloud Infrastructure & Subprocessors

We partner only with industry-leading infrastructure providers subject to rigorous compliance evaluations:

• Cloudflare Inc.: Global edge network, DDoS mitigation, SSL/TLS termination, and Cloudflare Pages/Workers routing.
• Apple Inc.: Secure native mobile distribution, TestFlight builds, and APNs notification delivery via Apple Developer Program (Team ID: YJ3A93662L).
• Secure Cloud Hosts: Encrypted databases utilizing AES-256 at rest and TLS 1.3 in transit.

5. Apple App Store & iOS Permissions Compliance

In strict alignment with Apple App Store Review Guidelines:

• Apps request iOS device capabilities (such as Location, Camera for receipt/document scanning, and Push Notifications) only at the moment of relevant user action.
• Users may revoke permissions at any time through iOS Settings without forfeiting core platform access where feasible.
• We honor "Sign in with Apple" privacy relay options without penalizing user accounts.

6. Data Retention and Erasure Rights

We retain operational data for as long as your organization maintains an active subscription or as required by applicable commercial record retention laws. Account holders and end-users have the right to request:

• Access to copies of their stored personal data.
• Correction of incomplete or erroneous records.
• Permanent deletion ("Right to be Forgotten") of user accounts and associated mobile telemetry.

To exercise these rights, submit a written inquiry to our compliance officer at privacy@buildingitllc.online.

7. Security Safeguards

We implement enterprise-grade administrative, technical, and physical safeguards including zero-trust perimeter firewalls, automated vulnerability scanning, end-to-end TLS encryption, and role-restricted database access. While no distributed system can promise absolute immunity, our edge architecture minimizes exposure vectors.

8. Policy Updates

We may update this Privacy Policy to reflect advancements in our technology stack or regulatory requirements. Material revisions will be posted directly to this URL, and active users will receive notice through in-app release alerts or official email broadcasts.

9. Contact Us

For inquiries regarding our privacy standards or compliance practices: